St. Paul’s Hospital Millennium Medical College

Website: http://www.sphmmc.edu.et  | Sector: Public | Area of Work: Health

Social Media: Facebook: sphmmc ; Instagram: st_pauis_hospital_mmc

Core Mission: Our mission is to provide community-centered, advanced and affordable high quality health care services, train competent and compassionate health professionals and perform problem based research.

ABOUT THE PARTNER

Larger Social Impact in Ethiopia: SPHMMC is a public hospital in Ethiopia dedicated to serving low-income and rural populations. The hospital is committed to providing excellent quality service at low-costs or no cost at all. Taking into consideration that Ethiopia has a high need of health care delivery and a large population, SPHMMC aims to be the leading teaching hospital in the country, create opportunities for professional growth, collaborate with different public and private sectors and bring innovative solutions to long-standing problems. The hospital recently opened a new kidney transplant center where the first organ transplant was performed in the country. Since then, the center is serving a large number of people, giving low cost options for dialysis and kidney transplant. Additionally, SPHMMC also recently inaugurated a fertility center that also gives free or low-cost service to its clients. Fertility services are often viewed as a luxury in the country and all other fertility centers are very expensive.

Organizational Culture & Management Style:
SPHMMC is a large  hospital with different cultures in the different departments. For the most part, the hospital is trying to serve an enormous number of people at low costs. This means that the staff members have to work extremely hard and are extremely busy. However, the hospital operates under the common goal of providing low-income and rural populations with low-cost but quality medical service. Because of this, the busy work culture is also one of respect and understanding.

The provost’s office especially believes in allowing its employees a large degree of autonomy and focuses on deliverables and ideas more than hours punched. The fellow will be expected to periodically report their activities and suggestions and will also be oriented to different resources at the hospital. Other than general guidance, the fellow will have minimal management as long as deliverables discussed are being met.

The hospital is structured as follows:

  1. Provost office: head of both SPHMMC and Aabet (Burn, Emergency and Trauma Center)
  2. Vice Provost offices: includes office of medical services, office of business development and office of academic research
  3. Aabet Hospital: this is SPHMMC’s new emergency hospital that is run by a CEO and still reports to/coordinates with the provost’s office

Logistics: Pasteur, Enqulal Fabrica (Piassa) – 35 minute drive from Megenagna (or two taxis by public transport)

ABOUT THE POSITION 

Fellowship Position: While our hospital is ambitious in its mission and the services it wants to provide, it is lacking in the organizational and operational aspect. These are the areas that we plan to place the fellows in. SPHMMC strives to be an innovative and open-minded environment willing to try new things, which is unique for a government institution.

A fellow educated in an American university with diverse experiences and skills would help the hospital approach situations with fresh ideas. Because the hospital is undergoing large scale expansion and is lacking in established structures, we would use the fellow to set up standardized communication practices that can be used long-term

Expected Deliverables during 6-months: 

  • Review and analyze current and break down data with action plan
  • Working with a team for Communication Strategy
  • Working with a team Social media policy
  • Promoting our social media and content editing of the web page.
  • Frequent reports and status updates on Communication progress
  • Transfer Communication related paper documents to online server for easy access (via scanning and professional organization)

Daily Responsibilities: 

  • Editing content for web page and social media
  • Editing our English publications
  • Discuss on Health messages info graphics
  • writing proposal
  • We are open to suggestions in regards to what methods work best for the fellows to provide the final deliverables.

Qualifications & Reporting: 

  • Reports to: Neway Tsegaye
  • Work Style: Mostly with an internal team, a mix of both independent work and teamwork
  • Education: B.A or B.S, M.A (or any other Master-level degree)
    • degrees in Communication, Social Work / Sociology / Psychology, Marketing / Public Policy, Political Science, English, Writing
  • Professional & Technical Skills:
    • Good written and oral communication skills, Microsoft office expert, operations plan development, experience in Graphic software
    • English Language and good at web and social media
    • Outgoing, resilient, patient and open-minded
  • Ideal Personality Characteristics: Outgoing, resilient, creative thinker, patient and open-minded Sociable and workaholic and sometimes working deadlines. Calm and easy to communicate with, friendly and have the ability to work in teams without any problems (social)
  • Language: Amharic: Basic speaking, no knowledge of reading and writing needed

Skills and values the fellow may gain from this position: 

  1. Understand the importance of communication and public relation power in health setting institution in Ethiopia.
  2. Ability to create effective communication systems for large institutions.
  3. A greater understanding of the medical burden in Ethiopia.
  4. Working with patients will teach the fellows how to approach situations with empathy (not not sympathy) in order to be more efficient and productive
  5. Confidence in their ability to work and make a huge impact in their country, because this is the first time that a government hospital is trying new and innovative approaches, the fellow would have the opportunity to pave the way for those that will come after them by creating long-term structures for a more organized functioning of the hospital.
  1. Understand the importance of communication and public relation power in health setting institution in Ethiopia.
  2. Ability to create effective communication systems for large institutions.
  3. A greater understanding of the medical burden in Ethiopia.
  4. Working with patients will teach the fellows how to approach situations with empathy (not not sympathy) in order to be more efficient and productive
  5. Confidence in their ability to work and make a huge impact in their country, because this is the first time that a government hospital is trying new and innovative approaches, the fellow would have the opportunity to pave the way for those that will come after them by creating long-term structures for a more organized functioning of the hospital.